Privacy Policy

1. Introduction
Zvepow Battery ("we", "us", "our") operates the website https://www.zvepow.com (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
2. Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
Name, company name, business email address, phone number
Project details (e.g., home energy storage requirements, product interest)
Country/region of residence
Any other information you voluntarily submit via contact forms, quote requests, or email communications
We collect this information to:
Provide custom quotes and technical support for our high-voltage stacked sodium home storage batteries
Process and respond to your inquiries, orders, and service requests
Improve our products, services, and user experience
Send you marketing communications (with your explicit consent)
Comply with legal and regulatory obligations
3. Data Retention
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
4. Data Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
5. Your GDPR Rights
If you are a resident of the European Economic Area (EEA), you have the following data protection rights under GDPR:
The right to access, update or to delete the Personal Information we hold about you
The right of rectification: to have your Personal Information corrected if it is inaccurate or incomplete
The right to object: to object to our processing of your Personal Information
The right of restriction: to request that we restrict the processing of your Personal Information
The right to data portability: to receive a copy of your Personal Information in a machine-readable format
The right to withdraw consent: to withdraw your consent at any time, where we rely on your consent to process your Personal Information
To exercise these rights, please contact us at info@zvepow.com. We will respond to your request within 30 days.
6. Cookies
We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
7. Children's Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.
8. Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: info@zvepow.com
By visiting this page on our website: https://www.zvepow.com/contact.html